Peggy - Hillcrest Eyecare, Simpsonville, SC
I want to personally thank the entire Gateway EDI team for great customer service I receive. My questions are quickly answered and any issues are promptly corrected. Our office signed up for patient statements earlier this year. Using the patient statements service is a great time saver and frees up two extra days per month that I can dedicated to working unpaid claims. Thank you Gateway EDI for all your attention to Hillcrest Eyecare! Your great work is appreciated!
David - Geriatric Essentials, PC
"My staff and I have been very pleased with Gateway EDI. We have seen our time from submission of claims to deposits made into our account reduced by at least 50% versus our previous methods. We are now completely paperless!!!! Gateway EDI’s support staff has been very helpful in training us to utilize their system. Our rejection rate has improved compared to this time a year ago, thus cash flow has been positively affected."
Elizabeth - Priority Medical Billing, Los Angeles, CA
I have over 25 years of experience and your company has been one of the best that I ever worked with. I highly recommend your company to everyone I know. Your staff has been ideal and all features you offer are very user-friendly.
Debby - Ashland Physiatry and Pain Management, Ashland, KY
"We changed over to Gateway EDI in early 2009 and I have never regreated it for one second! Our claims are processed so quickly and I like the fact that Gateway EDI checks them out before sending them on to the insurance company. Our payments are received from insurance companies in anywhere from a week to three weeks and the electronic EOB's - I can't say enough about them! No more having to go through mountains of EOB's to find one to resubmit to a secondary insurnace for some reason... just pull it up in the archives! Then there is the secondary claims that Gateway EDI sends automatically for me!! I love that, it saves me so much time! Sending statements out to patients takes just a few clicks and you're done! I can pull up a statement when a patient calls me, and look at the same statement they may have questions about! I could go on and on about the great services Gateway EDI provides! They are terrific! "
Paula – Valdosta Family Medicine, Valdosta, GA
"We have used Gateway EDI for over a year now. Their services have been very useful in many areas of our practice. The first thing we liked was that we are able to send our secondary claims electronically and not have to send paper claims. This is a great time & money saver. We also like the fact that we can see how our remittances are paying, or not paying, in accordance with our contracted fee schedules with their Reimbursement Manager product. Gateway EDI just uploaded the fee schedules we sent them and immediately we could tell if we are being paid correctly. Also, their pre-formatted letters to the insurance companies is a big PLUS. There are so many other areas that impress us that I don’t know where to begin."
Carrie - Bluefield VA Rescue Squad, Bluefield, VA
“Gateway EDI has been a great asset to our company! The set-up and training was very easy. The service is excellent for such a great price. I would recommend Gateway EDI to anyone!”
Cathy - Sports, Orthopedics & Spine, Jackson, Tennessee
"We have been so very happy with Gateway EDI since we switched to them in 2009. It still amazes me how easy everything is from setting up new providers for electronic billing to any problems we may have. We seldom have any problems at all!! I know that when we submit claims to Gateway EDI, they will be paid in a timely manner. Everything is handled quickly & professionally. I would highly recommend Gateway EDI to any practice!"
Michael - Chelsea Foot and Ankle, New York, New York
"Gateway EDI makes claims filing so easy. Our claims get processed by the insurance companies faster than they did with our prior clearinghouse. No more waiting weeks for payments or denials. Any denials are quickly discovered and we are able to fix any errors promptly. The customer service reps are always courteous and helpful."
