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Claim Status

What do you do when you discover that a claim has not been paid?

How can you find out what's happening to your claims?

Our Claim Status Tool makes resolving this issue much simpler. Instead of wading through mountains of paper files to locate the specific report you need (like finding a needle in a haystack), simply connect to our Claim Status system and let our technology take you right to the claim.

Click to find claims and their fate.

Have they been received at Gateway EDI?
Has Gateway EDI, accepted or rejected them?
- If rejected, how do I fix them?
Have they been forwarded to the insurance company?
Were they sent electronically, or printed and sent on paper?
What has the payer done with your claims so far?
If the payer rejected them, what was the reason?

All this information is available to you - no phone calls, no long holds, no hunting for paper, nothing gets lost. And, this information is available as soon as your claims are processed, within 24 hours or less of sending them.

How do I select the claims I want to see?

by patient name
by submission date
by date of service
by provider
by payer
if rejected, accepted, or sent on paper

When searching your confidential database, you can perform general inquiries, i.e. "show me all claims and associated activity", or you can look specifically, i.e. by patient name and date of service. Your choice!

Is the information conveniently arranged?

Claims can be sorted many different ways. The information is arranged according to the criteria you indicate. Your search combinations can have up to three levels of sorting, and the information is presented in an easy to read fashion.

Our sales staff can provide you with more information about any of our products. Feel free to E-mail or call 1-800-969-3666 to speak with one of our representatives.

Customer Login or Call 800.556.2231

One word...AWESOME!!!
Thanks for making our job easy!

Robin LeJeune, Seeca Medical Inc, Houma LA