That’s all it takes — just one call. 24 hours a day, 7 days a week, 98% of all calls to Gateway EDI’s support center are answered by a real person with years of health care experience.
And over 90% of the time, you’ll get the answer you need on your first call, so you can get back to the work that really matters.
Our customer support team provides:
- Telephone support, 24 hours a day, 7 days a week
- All specialists have extensive health care experience, with an average of 13 years
- Proactive monitoring of claims transmissions to minimize rejections
- 92% first-call solution rate, so you get back to work faster